Your privacy matters to us. This page explains exactly what personal information 21 apk collects, how we use it, and the rights you have as a player based in the Philippines. Please read it before you register or use any part of the platform.
Last updated: January 2025 — applies to all registered players on 21 apk
When you create an account on 21 apk, we collect your full name, date of birth, email address, mobile number, and a username of your choice. This information is required to verify that you meet the minimum age requirement of 21 years and to set up your account correctly. We also collect your preferred currency, which for all Philippine players is PHP. Your registration data is stored securely and is never sold to third parties for marketing purposes. You may be asked to provide a government-issued ID at a later stage to complete identity verification in line with our compliance obligations.
To process deposits and withdrawals in Philippine pesos, we collect payment method details such as e-wallet account numbers or bank account information registered in your name. We record all transaction amounts, timestamps, and payment references to maintain an accurate financial history for your account. This data is used to process your requests, detect unusual activity, and comply with anti-money laundering requirements applicable in the Philippines. We do not store full card numbers or sensitive authentication credentials on our servers. All financial data is encrypted in transit and at rest using industry-standard security protocols.
We automatically collect information about how you interact with the 21 apk platform, including the pages you visit, the bets you place, the games you play, and the features you use most frequently. This data helps us improve the platform experience, personalise content recommendations, and identify any technical issues that may affect your enjoyment. Usage data also includes your device type, operating system, browser version, and approximate location based on your IP address. We use this information solely to operate and improve the platform and do not use it to build advertising profiles for external parties. You can review your activity history at any time through your account dashboard.
21 apk uses cookies and similar technologies to keep you logged in, remember your preferences, and ensure the platform functions correctly across sessions. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to use the service. We also use analytics cookies to understand how players navigate the site so we can make improvements over time. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform features. We do not use cookies to track your activity on other websites or to serve you targeted advertisements outside of the 21 apk platform.
Rights available to all players under the Philippines Data Privacy Act
21 apk takes the security of your personal information seriously and applies multiple layers of protection to ensure your data remains safe at all times. All data transmitted between your device and our servers is encrypted using TLS, and sensitive account data is stored using strong encryption at rest. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their specific roles, and all staff handling player data are trained in data protection best practices. We conduct regular security reviews and vulnerability assessments to identify and address potential risks before they can affect our players. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations under the Data Privacy Act of 2012. We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. When your data is no longer needed, it is securely deleted or anonymised.
You may request a copy of the personal data we hold about you at any time by contacting our support team. We will respond to verified access requests within a reasonable timeframe as required by Philippine law.
If any of the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You can update basic account details directly through your account settings.
You may request the deletion of your personal data when it is no longer necessary for the purposes it was collected, subject to our legal obligations to retain certain records under Philippine gaming and financial regulations.
You have the right to object to the processing of your personal data for direct marketing purposes. You can opt out of promotional communications at any time through your account notification settings or by contacting support.
21 apk does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. We may share your data with carefully selected service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers, but only to the extent necessary for them to perform their services on our behalf. All third-party service providers we work with are contractually required to handle your data in accordance with applicable privacy laws and our own data protection standards. We may also disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines when required to do so by law or in response to a valid legal request. In the event that 21 apk undergoes a business restructuring or change of ownership, your personal data may be transferred as part of that process, and you will be notified of any such change in advance. We will never share your data with third parties in a way that is inconsistent with this Privacy Policy without first obtaining your explicit consent. If you have any concerns about how your data is being shared, please refer to the FAQ page or contact our support team directly.
If you have any questions about how 21 apk handles your personal data, our FAQ page has detailed answers. Ready to get started? Create your free account today.